Frequently Asked Questions (FAQs)

Q ~ Do you buy old silver?

A ~ Yes we do buy unwanted silverware

Q ~ Will you visit me or will I have to take my items to you?

A ~ Most cases will I will visit you depending on the location

Q ~ Do you buy silver plate?

A ~ No we do not buy silver plate sorry?

Q ~ Can you value my silver items?

A ~ No we do not off a valuation service sorry

Q ~ Can I visit you store?

A ~ Sorry we do not have an open door policy

Q ~ If I buy something will I have to pay postage?

A ~ All our items are shipped for FREE

Q ~ Can I return my purchase?

A ~ Yes you have 7 days to return any items but it must be in the same condition as sent

Q ~ Will I have to pay return postage?

A ~ Yes all buyers must pay for any return postage

Q ~ When will I get my refund?

A ~ Refunds are sent on safe arrival of the item; any damages will be deducted from any refunds

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